A STUDY ON THE IMPACT OF WORK STRESS ON JOB PERFORMANCE IN NAGALAND: A CASE STUDY ON PRIVATE BANKING SECTOR IN DIMAPUR,

Abstract

Now-a-days stress is an integral part of jobs in every sector because of job tension ,lack of mental support , troubles at work, lack of mental support from the mentor ,job satisfaction, goal accomplishment , organizational commitment ,self-esteem at work ,quality of family life , life satisfaction ,role ambiguity ,role overload ,resource inadequacy etc. Thus stress has become a common problem across occupations. The purpose of this study is to obtain the relationship between work stress and job performance among the employees on private banking sector of Dimapur .The different factors that questionnaire were based on are job ambiguity/job clarity ,work overload/pressure at work, family and work life, ,support at work, long work hours, job rotation and changes in technology . The questionnaire was based on the Likert scale ( each variable was measured using previously developed instrument as follows with a 5-point Likert scale for all the measurements used ranging from(1) Strongly Agree to (5) strongly Disagree ). Data collected from the questionnaire were analyzed, summarized and interpreted accordingly with the aid of descriptive statistical techniques such as total score, classification ,tabulation and simple percentage.