A SURVEY OF BUSINESS PROCESS SIMILARITY: METRICS AND TECHNIQUES

Abstract

This work performs a literature review on the topic of business process similarity. An extensive study was conducted of several indexed academic databases, with the scope of the review being studies of the main topics published in journals and conference proceedings. Additionally, an analysis was done of the papers that have influenced the work of others, through correlation of citations. It can be concluded that the subject began to be explored more intensely in 2007 and, interestingly, there was a surge again in 2012. Finally, the main contribution of this research was a classification of similarity metrics found in the papers, which can be divided into three main groups: structural, textual, and transactional.