THE BARRIERS IN IMPLEMENTING TQM ON CONSTRUCTION PROJECTS IN IRAQ
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This study aims at identifying the barriers for construction firms to engage in TQM and also test the level of implementation of TQM on construction projects in IRAQ.Abstract
Many construction companies are engaging in Total Quality Management (TQM) to improve the quality of their products and work which, ultimately will lead to higher level of customer satisfaction. However, there are still a number of players in Iraq construction industry who refuse to implement TQM.
