IMPACT OF INDIAN CULTURAL DIVERSITY ON ENTERPRISE RESOURCE PLANNING IMPLEMENTATION SUCCESS

Abstract

ERP is a real time integrating software that integrates all facets of the business, including planning, manufacturing, logistics, sales and marketing. ERP systems originated to serve the information needs of manufacturing companies. Over time though, they have grown to serve other industries, including financial services, consumer goods sector, supply chain management and the human resources sector. Though ERP has numerous benefits to the organization, its implementation involves streamlining business process & customization of software configuration for better compatibility. Implementation of Enterprise Resource Planning poses major challenges to organizations, as many of them fail in their early stages or substantially exceed the project cost. This is a descriptive paper which explores the impact of Indian culture in the implementation of Enterprise Resource Planning (ERP) systems in an organization based on a literature review.